"Well, you’re obviously being totally naive", said the girl, "When you’ve been in marketing as long as I have, you know that before any new product can be developed it has to be properly researched. We’ve got to find out what people want from fire, how they relate to it, what sort of image it has for them."
"Stick it up your nose," he [Ford] said.
"Which is precisely the sort of thing we need to know," insisted the girl. "Do people want fire that can be fitted nasally?"
The Restaurant at the End of the Universe, Douglas Adams